Remote Learning Assistance

Join this Microsoft Team to post your questions about Google Classroom. You will receive answers from DIIT staff and members of the NYCDOE teaching community.

Search through frequently asked questions.

Travel to this website for Google Classroom tutorials, tips, tricks, help center, and resources.

From this spreadsheet, access DIIT trainings for learning how to use remote learning tools and to ask questions in real-time.

Remote Learning Drop-In with Queens North BCO

From 7 a.m. to 5 p.m. on Monday-Friday, join a virtual meeting with a Queens North staff member to get one-to-one assistance with remote learning concerns. Please note that these office hours are designed for teachers and educators, not for families. For family assistance, please see our family resource page.

Meeting URL:

(If possible, download the Microsoft Teams application before connecting.)

Meeting phone number: +1 347-966-4114 Conference ID: 999 889 253#

(Only call if you cannot log on to the Microsoft Teams website or application.)

Complete this form to ask for assistance from a Queens North BCO staff member.

Amplify launched a set of free resources that cater to students, parents, and teachers unfamiliar with the program. These are self-guided lesson videos for Grade K-5 and 6-8 where students can watch and complete a lesson with little (yet encouraged) guidance. As Amplify makes more videos, they will keep updating the website.